Privacy Policy - ClauraGlobal.com

Last Updated: 12th August 2025

Claura Designs Pvt. Ltd. (“Claura”, “we”, “our”, “us”) respects your privacy and handles your information in compliance with the Information Technology Act 2000 (India), the EU General Data Protection Regulation (GDPR), and other global data-protection laws.

1. Scope

This policy applies to all visitors and customers of ClauraGlobal.com/ Claura.in and related digital properties.

2. Information We Collect

  • Name, email, phone, and shipping/billing address

  • Payment details (processed securely through Razorpay or PayPal)

  • Device and browser information, IP address, and session data

  • Order history, preferences, and communication records

3. Third-Party Services

We use trusted processors including Shopify, Razorpay, PayPal, Shiprocket, Google Analytics, and Blue Dart Express, Ship global.
Each processes data only as required to deliver or support our services.

4. Children’s Privacy

Claura does not knowingly collect data from individuals under 18. If such data is discovered, it will be deleted immediately.

5. Data Retention

We retain data while your account is active or as required by law. Customers may request deletion anytime by emailing manan@claura.in.

6. Data Storage & Cross-Border Transfers

Our store is hosted on Shopify’s global servers, which may be located outside India. By using our site, you consent to these transfers.

7. Marketing Consent

By purchasing or subscribing, you consent to receive marketing emails or WhatsApp updates. You can unsubscribe anytime through the link provided.

8. Your Rights (EU/International Customers)

You have the right to access, correct, delete, or port your data, and to withdraw consent at any time. Requests can be made to manan@claura.in.

9. Security Measures

We use SSL encryption, PCI-compliant payment gateways, and restricted access to safeguard data.

10. Force Majeure

Claura is not liable for breaches caused by events beyond its control, including cyber-attacks, outages, or government actions.

11. Grievance Officer

Karan Chhabra
Email: manan@claura.in | Phone: +91 7827207985
Complaints acknowledged within 48 hours and resolved within 30 days.